Successful Partnership: Raiffeisen Property Holding International Relies on Assetti

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Raiffeisen Property Holding International (RPHI), a center of excellence within Raiffeisen Bank International, specializes in the development, management, and utilization of real estate. With a portfolio spanning Austria, Bulgaria, Romania, Slovakia, Hungary, and Ukraine, RPHI is a leading player in the real estate industry. By implementing Assetti, the company has optimized its management and reporting processes, setting new standards in the field.

The Challenge: Time-Intensive Data Management

Before implementing Assetti, RPHI faced the challenge of ensuring consistency across all units, including its international subsidiaries. Consolidating data was a labor-intensive process requiring manual work with mainly Excel spreadsheets. This approach made it difficult to produce consolidated reports and calculate and analyze key performance indicators (KPIs) uniformly. The company, therefore, sought a solution to streamline its processes and establish a reliable data foundation.

The Solution: Digital Transformation

RPHI was searching for a modern software solution to address its real estate management challenges more efficiently. The primary goal was to ensure standardized, group-wide tracking of lease agreements, enabling unified and rapid KPI calculations. This was expected to optimize data preparation while enhancing analytical capabilities.

The choice fell on Assetti due to its intuitive “look and feel” and practical, hands-on approach. During the product presentation, Assetti impressed with its user-friendliness and flexibility. The competitive price-performance ratio further reinforced the decision.

The implementation process began with group-wide data entry in Vienna, followed by a phased rollout to international units. The focus was on collaborative onboarding and continuous adaptation of functionalities. Ongoing support from the Assetti team and continuous software improvements has ensured a smooth transition and long-term integration.

Consistency and Efficiency Across Multiple Levels

Since adopting Assetti, RPHI has simplified and optimized numerous real estate management processes. One key achievement has been the successful establishment of a unified data system across all subsidiaries. Lease agreements are now recorded in a centralized system, enabling more transparent and reliable KPI calculations and monitoring.

A major advantage is the centralized availability of data, allowing the headquarters to handle ad-hoc requests faster and access consistent information. Standardized reporting has significantly improved the comparability and quality of reports. Additionally, during implementation, KPIs were re-evaluated and uniformly defined, providing a robust basis for more precise analysis.

The transition from Excel spreadsheets to Assetti significantly reduced error potential. The software offers a more stable and reliable platform tailored to RPHI’s specific requirements. The portfolio management and reporting functions, in particular, have eased daily operations and enhanced internal transparency. Assetti has established itself as an indispensable tool and forms a solid foundation for RPHI’s future growth and development in real estate management.

Feedback and Outlook

"The support is exceptionally reliable, and the collaboration to adapt to our needs is very customer-focused." – Thomas Hrastnik, Participations & Strategic Controlling

The feedback from team members and stakeholders has been very positive. The software impresses with its stability, clean interface, and dependable functionality. Significant improvements have been noted, especially in reporting and KPI management. In the long term, RPHI plans to expand its use of Assetti, particularly in the areas of dashboarding and document management.

Assetti’s customer support has been highlighted as particularly reliable and customer-centric. With a rating of 8/10 and plans to establish Assetti as a reference tool for group-wide lease management, RPHI demonstrates how effective real estate management can be achieved with the right technology.

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